User Management - FocusFlow Docs

Everyone who uses FocusFlow in your organisation is a user. Admins add users by invitation and assign each a role.

Only Admins can invite users or change roles.

Roles

Full access — manage tags, profiles, policies, users, settings, and billing.

Manage tags and profiles, and use the app. Cannot manage users or billing.

Use the app and run focus sessions. No management access.

Open Users

From the dashboard, go to Users and choose Invite user.

Enter their email and role

Type the person’s email address and pick a role (Admin, Tag Admin, or Member).

Send the invitation

Select Invite. They’ll receive an email with a link to set their password and join your organisation.

Invited users join your organisation — they don’t create a new one. Once they accept, they can sign in to both the web app and the mobile app.

Change role: open the user and select a new role. Changes take effect the next time they sign in.
Remove a user: removing a user revokes their access. Their past scan history remains in your reports.

Make sure your organisation always has at least one Admin. Don’t remove or downgrade the last admin.

Give staff the Tag Admin role

Tag Admins can create tags and profiles for their groups without needing full admin access.

Students/staff are Members

Members can scan and focus, keeping management centralised with admins and tag admins.

Use shared device sign‑ins thoughtfully

Each device registers when someone signs in. For shared devices, decide on a consistent account to use.